Good Customer Service

[TugMaster]

Thanks Syd for the recommendation 

[geids]

Hi, I have visited and used Scoonie Models. As I live a fair distance from them, I now order by phone. Very helpful and friendly service. Any items I have ordered have been in the post to me the same day.


John

[TugMaster]

John, thank you for taking the time to share your recommendation.

What area are you from ?

Welcome aboard !

TugMaster

[sea.mariner]

MARKS MODEL BITS

I have to award one of our moderators TANGO 10 out of 10 for great customer service I have recieved from him over the past week. I ordered motors, motor mounts & couplings from him and they were dispatched the very same day and in my house within 24hours, also for exchanging the incorrect couplings that I wrongly ordered. Great service from him and Angie especially on Saturday afternoon while he was watching the rugby  

Many Thanks Mark & Angie, and I look forward to doing more shopping with you in the future  

Regards, Dan.

http://marksmodelbits.ieasysite.com/index.html

[sea.mariner]

SCOONIE HOBBIES

Secondly, yet again superbe service from the loonies at Scoonies. I ordered 2 kort props on Tuesday afternoon and they arrived first thing Wednesday morning.

http://www.scoonie-hobbies.co.uk/

ROYAL MAIL

Lastly for now, I had to send back 2 couplings to MMB on Monday, these were posted just before the post office closed at 5;30pm, they were at Marks front door the following morning ! He then posted off the replacements the same day and yes, you guessed it they we with me on Wednesday, certainly a good postal service !

Regards, Dan.

[Footski]

MARKS MODEL BITS

I have to award one of our moderators TANGO 10 out of 10 for great customer service I have recieved from him over the past week. I ordered motors, motor mounts & couplings from him and they were dispatched the very same day and in my house within 24hours, also for exchanging the incorrect couplings that I wrongly ordered. Great service from him and Angie especially on Saturday afternoon while he was watching the rugby  

Many Thanks Mark & Angie, and I look forward to doing more shopping with you in the future  

Regards, Dan.

http://marksmodelbits.ieasysite.com/index.html

c002 Being nice to a Mod does not exclude you from the odd "Yellow Card" you know...

[seahawk 1]

I have to give a big thank you to George Sitek  http://www.gsitek-props.co.uk/
for supplying me with the special built props I recently ordered for my Rotortug project.  Along with Umi's help, I was able to obtain some beautiful brass props to fit my small schottel drives, (once I finish the minor machine work).
George truly fulfilled my request and no question I will purchase props from him in the future.

Mike

[Model Tug Man]

I have recently placed some orders with the Model Dockyard and have found Nick Tonkin a most pleasant and helpful person to work with. The quality of the parts he has sent has been top notch and the orders were filled and shipped quickly. You folks in the UK are fortunate to have him as a local supplier. Thanks Nick for the great service.

http://www.model-dockyard.com/

The Model Dockyard
17 Tremorvah Barton.
Tregolls Road
Truro, Cornwall, England, TR1 1NN